Geek Web Solution develops and operates Shopify applications under the Geekify. This Privacy Policy explains how information is collected, used and protected when merchants install or use any Geekify App.
Information We Collect
When a merchant installs or uses our Apps, we may collect:
- Shopify store information (such as store name, domain, email and related details)
- App configuration settings and usage data
- Customer data submitted through the merchant’s storefront using app functionality (such as names, emails, phone numbers, messages or form responses)
- Technical and log data (including IP address, browser or device information, event and error logs), which is automatically deleted after 30 days
We collect only the data necessary to provide and maintain app functionality.
How We Use Information
We use collected information only to:
- Operate and provide app features
- Process merchant-configured actions and workflows
- Provide customer support and troubleshooting
- Improve app performance and reliability
- Maintain security and comply with Shopify requirements
We do not sell, rent or misuse merchant or customer data.
Data Sharing
Data may be shared only:
- With Shopify, as required for app functionality
- Geekify is not affiliated with or endorsed by WhatsApp
We do not share data for advertising or marketing purposes.
Data Storage & Security
- Data is stored on secure systems
- Access is restricted to authorized personnel
- Data is retained only as long as necessary to provide services or meet legal obligations
Merchant Rights & App Uninstall
- Merchants may access, update, export, or request deletion of their data at any time.
- Merchants may uninstall or reinstall the App at any time through Shopify.
Support & Contact
We provide 24/7 support for all Geekify Apps and aim to respond to requests within 5 hours.
For privacy-related questions or data requests, contact:
Geek Web Solution
Email: [email protected]
Website: https://geekwebsolution.com
